Collaborative Insight
With you for every flight
With dedicated diagnostics support, configurable alerts, and access to Insight parameters, Collaborative Insight helps you improve fleet reliability, reduce unplanned events, and keep your operations running smoothly every flight, every day.
Remote Monitoring & Diagnostics
Application
CFM uses advanced analytics to continuously monitor 44K+ commercial engines currently in service globally to avoid disruptions.
Collaboration
Diagnostic engineers work closely with airline powerplant engineers to share insights regularly, receiving feedback on analytics and plan their upcoming maintenance.
Collaborative Insight 2024 Outcomes
114m
Flight records/year (300k/day)
30k+
ESNs Monitored
750+
Customers
85%
Over 85% analytic effectiveness
18k+
CNRs/year
2000+
Disruptions avoided
The daily CNRs and maintenance suggestions give SWA essential guidance for our CFM56-7B and LEAP-1B engines. The real value lies in the collaborative support from Diagnostic Product Leaders during non-routine events.
Collaborative Insight
In addition to the individual offering, CFM provides a dedicated engineer for consolations and support, a full suite of reports, and expanded alert capabilities – all designed to improve your operational efficiency.
Dedicated diagnostics engineer assigned to your account
- Direct collaboration with your powerplant team around on-wing maintenance
- Includes periodic on-site visit for deep-dive discussions
Access to insight parameters and reporting tools
- Key engine operational parameters
- Maintenance prioritization
Engine diagnostics training
- 1 seat per year over the contract life
- OEM training, including Fleet Monitor X
Alert customization
- OEM baseline or OEM configurable thresholds
Diagnostics collaboration
Your feedback is crucial for continuous improvement of diagnostic services and the product experience!
Standard Diagnostics
When you provide fleet operational data, CFM delivers valuable fleet insights through self-service tools and alerts designed to enhance your fleet’s reliability. Standard Diagnostics remain free for all operators with a signed General Terms and Agreement (GTA).
Delivers fleet data via online portal to enable analysis by your team
- Tools can be used for trend plotting and fleet management
- Avionics teams can leverage data for continuity of data flow
Provides Customer Notification Reports to increase your fleet reliability
- Incorporates worldwide fleet insights to continuously improve CNR effectiveness
- Provides maintenance recommendations based on fleet experience
CFM’s diagnostic services provide real-time monitoring and alerts, with opportunities to review insights together. This fosters a truly collaborative environment to align on short- and long-term fleet monitoring strategies.