Privacy Policy

Privacy Policy

Last Updated May 22, 2018

CFM international, and its parent companies General Electric (GE) and Safran Aircraft Engines, respect your concerns about privacy. References in this Privacy Policy to “CFM”, “we”, “us”, and “our” are references to the entity responsible for the processing of your personal information, which generally is the entity that obtains your personal information.

This Privacy Policy applies to the personal information we obtain through the CFM International properties, including websites, mobile applications and social media pages that reference this Privacy Policy (“Online Channels”); offline collection in connection with sales, marketing, partner and supplier engagement (“Offline Channels”); and third-party sources, including ad networks and lead brokers (collectively, the “Channels”).

This Privacy Policy describes the types of personal information we obtain through the Channels, how we may use that personal information, with whom we may share it, and how you may exercise your rights regarding our processing of the information. The Privacy Policy also describes the measures we take to safeguard the personal information we obtain and how you can contact us about our privacy practices. 

The Online Channels may provide links to other third-party websites and features , or contain third-party cookies, that are not owned or controlled CFM International. We are not responsible for the privacy practices of third parties, which are subject to their respective privacy policies.

Personal Information We Obtain

We may obtain personal information through the Channels. The types of personal information we may obtain include:

– Contact information (such as name, phone and fax number, email and postal address) for you or for others (e.g., principals in your business);

– Information used to create your online account (such as username, password and security question and answer);

– Biographical and demographic information (such as date of birth, age, gender, job title/position, marital status and dependent, spousal and other family information);

– Location data (such as data derived from your IP address, country and zip code) and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate;

– Contact information you provide about friends or other people you would like us to contact;

– Clickstream data and other information about your online activities (such as information about your devices, browsing actions and usage patterns), including across the Online Channels and third-party websites, that we obtain through the use of cookies, web beacons and similar technologies and

– Other personal information contained in content you submit to us (such as through our “Contact Us” feature).

We use third-party web analytics services in connection with the Online Channels, including Google Analytics, which use cookies and similar technologies to collect data (such as IP addresses) to evaluate use of and interaction with the Online Channels. (You may learn about Google’s advertising features, including Google Analytics’ currently available opt-out mechanisms, here. To learn more about these and other analytics services and how to opt out, please view our Cookie Consent Tool here .)

Please note that providing personal information to us is voluntary on your part. If you choose not to provide us certain information, we may not be able to offer you certain products and services, and you may not be able to access certain features of the Online Channels.

Cookies and Similar Technologies

CFM International uses cookies, web beacons and similar technologies on our Online Channels. You may learn more about these technologies in our Cookie Consent Tool. To view the list of CFM International and third-party cookies used on the Online Channels and to make choices about those cookies, please visit our Cookie Consent Tool here , and see below for a full list of cookies:

PHP
Cookie name: PHPSESSID.
Data stored: A unique identifier of your current session.
Expiry: Deleted when you close your web browser.
Description: The PHPSESSID cookie is native to PHP and allows our website to keep track of data in relation to our secure login areas. It allows a user session and to send state data via a session cookie. The PHPSESSID cookie disappears once the website and session is closed..

Cloudflare
Cookie name: __cfduid.
Data stored: A unique identifier of your current session.
Expiry: Persistent cookie, expires a little under one year from the time it is set.
Description: A Cloudflare cookie used by the Twitter Feed Plugin, Juicer.io. The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application, and does not store any personally identifiable information.

Google Analytics
Cookie name: _ga.
Data stored: A version number of GA, followed by some unique identifiers.
Expiry: Persistent cookie, expires two years from the time they’re set.
Description: This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports.

WordPress
Cookie name: wordpress_logged_in_[hash].
Data stored: Your login details in an encrypted form.
Expiry: Deleted when you close your web browser.
Description: WordPress uses this cookie to indicate when you’re logged in, and who you are, for most interface use.

Cookie name: wordpress_test_cookie.
Data stored: The text ‘WP Cookie check’.
Expiry: Deleted when you close your web browser.
Description: WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.

Cookie name: wp-settings-xxxxx.
Data stored: Text indicating your preferred settings.
Expiry: Persistent cookie, expires a little under one year from the time it is set.
Description: WordPress uses this cookie to customize your view of admin interface, and possibly also the main site interface.

Cookie name: wp-settings-time-xxxxx.
Data stored: Text indicating your preferred settings.
Expiry: Persistent cookie, expires a little under one year from the time it is set.
Description: WordPress uses this cookie to customize your view of admin interface, and possibly also the main site interface.

Cookie name: wpe-auth.
Data stored: Your login details in an encrypted form.
Expiry: Deleted when you close your web browser.
Description: WPEngine uses this cookie to indicate when you’re logged in, and who you are.

How We Use Personal Information

We may use the personal information we obtain to:

– Provide and administer our products and services;

– Communicate about and administer our products, services, events, programs and promotions (such as by sending alerts, promotional materials, newsletters and other marketing communications);

– Conduct and facilitate surveys, sweepstakes, contests, focus groups and market research initiatives;

– Perform data analytics (such as market research, trend analysis, financial analysis and customer segmentation);

– Engage in ad retargeting and evaluate the effectiveness of our marketing efforts (including through our participation in ad networks);

– Provide customer support;

– Process, evaluate and respond to requests, inquiries and applications;

– Create, administer and communicate with you about your account (including any purchases and payments);

– Conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);

– Operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relationships; and performing accounting, auditing, billing, reconciliation and collection activities);

– Verify your identity and protect against and prevent fraud and other unlawful activity, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality;

– Conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies and terms (such as this Privacy Policy and other Online Channels terms of use); and

– Maintain and enhance the safety and security of our products, services, Online Channels, network services, information resources and employees.

We may combine personal information we obtain through Online Channels with information we obtain through Offline Channels, as well as other information, for the purposes described above. We may anonymize or aggregate personal information and use it for the purposes described above and for other purposes to the extent permitted by applicable law. We also may use personal information for additional purposes that we identify at the time of collection. We will obtain your consent for these additional uses to the extent required by applicable law.

Where required by applicable law, we will obtain your consent for the processing of your personal information for direct marketing purposes.

The legal basis for CFM processing your personal information as described above will typically be one of the following:

– Your consent;

– Performance of a contract with you or a relevant party;

– Our legitimate business interests; or

– Compliance with our legal obligations.

Personal Information Sharing

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

– We may share personal information within the CFM International for the purposes described in this Privacy Policy.

– We may share personal information with service providers we have retained to perform services on our behalf (such as customer support and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements.

– We may share personal information with our joint marketing partners and other business partners for the purposes described in this Privacy Policy.

– We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

– We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as the GE Group provides with respect to the information we share.

Reviewing, Correcting and Removing Your Personal Information from the CFM website and the Press Center

If you are registered as a CFM Press Center user and would like to edit, change, correct, or delete any of your information provided, you may do so by visiting your account page . We collect users’ names and emails to manage access to files and materials uploaded to the CFM press center and to send updates, news, and press releases.

You have the following data protection rights:

– You can request access, correction, updates or deletion of your personal information.

– You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

– If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

– You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here .)

To exercise any of these rights, please contact us at info@cfmaeroengines.com or by mail to CFM International, One Neumann Way, Cincinnati, OH 45215 USA, Attention: Privacy.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by contacting us.

Data Transfers

We may transfer the personal information we collect through the Channels to, and store such data in, other countries, including the U.S., which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us or submit a request, please contact us .

To the extent provided by the law of your jurisdiction, you may have the right to (1) access certain personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict your personal information; or (3) exercise your right to data portability. Where provided by law, you may withdraw consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate. To request to exercise these rights, please contact us . To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response.

How We Protect Personal Information Transmission

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through the Channels.

Retention of Personal Information

To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.

Additional Information

Notice to California Residents

Subject to certain limits under California law, California residents may ask us to provide them with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties. To obtain this information, please send an email to CARequest@ge.com with “California Shine the Light Privacy Request” in the subject line and in the body of your message.

Children’s Personal Information

The Online Channels are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through the Online Channels. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us .

Changes to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our information practices. We will indicate at the top of this Privacy Policy when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us by visiting our Feedback & Inquiries Form .